TRANSFORMATION MANAGER

Description du poste 

Main Responsibilities:

• Responsible for the overall progress of the transformation project, monitoring & managing the transformation progress, and driving for the best achievement.
• Work out the project plan including process & tools maturity assessment, improvement suggestion, improvement execution, effect evaluation and reporting to management.
• Monitor the implementation of transformation commitments as per agreed target model.
• Customer satisfaction. Ensure transformation key milestones achievement and constantly seek to derive new insights into the customer experience.
• Ensure support for internal and external feedback.
• Organize governance meetings with the customer as per agreed governance structure.
• Support the Transformation Directors in various streams ( GNOCa + local affiliates ) to achieve the transformation goals.

Ensure risk management with effective mitigation measures

Key targets:

• Transformation milestones achievement as per agreed target model.
• Process & Tools maturity achievement for all affiliates.
• Maintain risk register and notify the risks on time
• Customer feedback survey score above 90%.

Profil du poste 

Qualifications/Skills

• Bachelor’s / Advanced degree in Telecom or relevant fields.
• 8 years + experience in Telecom industry.
• Professional knowledge of Transition/Transformation management.
• Strong project management skills.
• Excellent leadership and communication capabilities.

Comment Postuler

NB: Please send your CV in ENGLISH version to hwcirecruit@huawei.com and specifying in the subject the job title.