Description du poste – Manager
Main Responsibilities:
- Overall In charge of network performance management of all Regions in the country , end-to-end performance management responsibility.
- Ensure 24/7 Surveillance monitoring of network Performance parameters as close to real time as possible for Fault Management.
- Manage Configuration Management activities.
- Performance Management/ trigger alarms. This shall be through the provisions of individual OSS’s; MS provided systems as well as any third party Umbrella OSS that may be implemented in the Project.
- Coordinate with NOC/field teams/3rd party teams to achieve targeted network performance parameters.
- Interface to the country customer and handle customer complaints on network performance.
- Support for managing country special events, seasonal events etc.
Key targets:
- Network KPI target achievement as per contract.
- No Major security / EHS non- compliances by NPM team members.
- Customer feedback survey score above 90%.
- Attrition rate below 10% for NPM teams.
- Employ satisfaction feedback score above 90% for NPM teams.
Profil du poste
Qualifications/Skills
- Bachelor’s / Advanced degree in Telecom or relevant fields.
- 8 years + experience in any Telecom specific domains. 4+ years in NPM.
- Professional knowledge of network performance processes.
- Strong project management skills.
- Excellent leadership and communication capabilities.
Comment Postuler
NB: Please send your CV in ENGLISH version to hwcirecruit@huawei.com and specifying in the subject the job title.
Si vous avez besoin d'un CV Captivant et de Qualité, Contactez nos Experts ICI Recevoir Gratuitement les offres d'emploi sur WhatsApp" Attention !!! NE DONNEZ AUCUNE SOMME D'ARGENT pour obtenir un emploi sur Projobivoire au risque de vous faire arnaquer ! Pour signaler une offre, écrivez nous via WhatsApp ici