BILINGUAL CUSTOMER ADVISORS

Webhelp
Do you want to join a dynamic, fast-growing company and participate in its development?
Join our teams in Abidjan and showcase your talents!

You will be in charge of customer relations in the context of receiving calls
Your main mission is to : Advising, assisting and processing customer requests and providing them with solutions adapted to their needs.
You will ensure customer satisfaction: call reception, complaint management, order taking, advice, information, loyalty building, etc

PROFILE TYPE:
Good command of the French and English languages
Good computer skills
Experience in customer relationship management (preferred)
Excellent communication skills
Active listening skills, empathy and diplomacy
Good time management skills
Team player and flexible