VAS Software Maintenance Engineer

Description du poste 

1. Responsible for Value-Added Service (SMSC, USSD, RBT, VMS) maintenance, include the Infra (X86 server, storage, lan-switch, Firewall, OS, Database, VM, FS), Software.
2. Responsible for local maintenance team management, include the work arrangement, skills transfer, team structure buiding.
3. Responsible for the VAS (SMSC, USSD, RBT, VMS) technical issue solve, rectification, daily monitoring, KPI report, Spare part replacement and customer equipment follow up.
4. Responsible for the VAS (SMSC, USSD, RBT, VMS) maintenance monthly summary report ouput, maintenance value presentation to customer.
5. Responsible for the VAS (SMSC, USSD, RBT, VMS) planned maintenance jobs, include the health check, DR switchover test, dust clean, emergency recovery guide and topology update, emergency recovery drilling test etc.
6. Responsible for the VAS (SMSC, USSD, RBT, VMS) maintenance document summary and update, include the cases sharing, guideness for typical issues etc.
7. Responsible for the VAS (SMSC, USSD, RBT, VMS) maintenance communication with customer, include the issure tracking, RCA report output and communicate with customer, customer satisfaction management.
8. Responsible for the VAS (SMSC, USSD, RBT, VMS) domain solution architecture, analyze customer requirement, transfer the requirement to solution function, communicate with R&D to finalize the solution, guide delivery team to execute and test the solution.

Profil du poste 

1. Familiar with X86 server, Oceanstore storage, swtich, Firewall, SUSE, Oracle, can do the hardware installation, make SUSE script and SQL command independently.
2. Familiar with private cloud, NFV, NFVI, Fusionsphere product.
3. Familiar with VAS (SMSC, USSD, RBT, VMS) product architecture, know deeply the solution, and can transfer customer requirement to technical documentation, can analyze the solution possibility, output solution archived function.
4. Familiar with VAS (SMSC, USSD, VMS, RBT) Products, service flow, structure.
5. Familiar with VAS (SMSC, USSD, RBT, VMS) system installation, service commissioning, integration ,test and maintenance.
6. Fluent in both English and French is mandatory, the work language is English in Huawei.

3 Years or above VAS project maintenance experience is preferred.

Comment Postuler

NB: Please send your CV in ENGLISH version to hwcirecruit@huawei.com and specifying in the subject the job title.