Description du poste
Job Responsibilities:
- Responsible for Mobile Money (MM) maintenance, include the Infra (X86 server, storage, lan-switch, Firewall, OS, Database, VM, FS), Software (Mobile Money).
- Responsible for local maintenance team management, include the work arrangement, skills transfer, team structure buiding.
- Responsible for the MM business data survey, configuration, test.
- Responsible for the MM business integration (3rd Party Merchants, Banks, Billers etc.), includes Interface Clarification, Network Commission, Account Creation, Integration Support, Test Support.
- Responsible for the MM technical issue solve, rectification, daily monitoring, KPI report, Spare part replacement and customer equipment follow up.
- Responsible for the MM maintenance monthly summary report ouput, maintenance value presentation to customer.
- Responsible for the MM planned maintenance jobs, include the health check, DR switchover test, dust clean, emergency recovery guide and topology update, emergency recovery drilling test etc.
- Responsible for the MM maintenance document summary and update, include the cases sharing, guideness for typical issues etc.
- Responsible for the MM maintenance communication with customer, include the issure tracking, RCA report output and communicate with customer, customer satisfaction management.
Profil du poste
Work Qualifications:
- Familiar with X86 server, Oceanstore storage, swtich, Firewall, SUSE, Oracle, HW GaussDB, can do the hardware installation, make SUSE script and SQL command independently.
- Familiar with private cloud, NFV, NFVI, Fusionsphere product.
- Familiar with MM(Mobile Money) Products, service flow, structure.
- Familiar with MM system installation, service commissioning, integration ,test and maintenance.
- Fluent in both English and French is mandatory, the work language is English in Huawei.
- 3 Years or above MM project maintenance experience is preferred.
Comment Postuler
Please kindly send the English resume to hwcirecruit@huawei.com with Mobile Money Maintenance Engineer as the email title.
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