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Description du poste 

Main Responsibilities:

  • Perform Second Line Maintenance support for all RAN Network NEs and associated elements.
  • Ensure the trouble ticket resolution within agreed SLA for all RAN domain tickets assigned/handled.
  • Coordinate directly with other domains till the issue is solved and RCA is confirmed.
  • Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until solved.
  • Daily health check performance and analysis, preventive maintenance, report immediately in case of any ambiguity.
  • Implement planned activities, like BSC Migrations, BTS Site Re-homing, Integration of new node integration in the network
  • New software release update and implementation for RAN domain network elements.
  • To get involved in software & hardware upgrade.
  • Configuration Management and implementation of the plan provided by planning team.
  • Provide technical support to FLM engineers in case of hardware / software issues at site.

 

Key targets:

  • Achieve agreed SLAs and KPIs for RAN BO.
  • No man made incidents in RAN domain.
  • Timely upgrade of software/Hardware for RAN N/W.
  • No Major security non- compliances.
  • Customer/Offshore team feedback survey score above 90%.

 

Profil du poste 

Qualifications/Skills

  • Bachelor’s degree/diploma in Telecom or relevant fields.
  • 2 years + experience in RAN domain with good Technical skills.
  • Knowledge of service delivery processes.
  • Good communication capabilities.

 

Comment Postuler

NB: Please send your CV in ENGLISH version to hwcirecruit@huawei.com and specifying in the subject the job title.
hwcirecruit@huawei.com

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